Operations Consulting – Two Practice Leaders on 2027 Trends and AI

Operations clients now pay for results that show up in the P&L, and more of them want consulting fees tied to those results. That’s one of the clearest findings from Management Consulted’s 2027 operations consulting research. It also found that two specialists finished ahead of far larger firms. One was born inside a carmaker, and the other was built by scientists and engineers.

On Thursday, November 19 at 5PM ET, operations leaders from the #1 and #4 firms in that research will talk about how client demand is shifting, where AI is changing operations work, and what it takes to deliver results a client can see in the numbers. You can see who made the list in the 2027 Top Operations Consulting Firms ranking. The panel is where you hear what we found.

• Balika Sonthalia – Senior Partner at Kearney, and leader of its Strategic Operations practice in North America
• Markus Uellendahl – Senior Partner and Global Practice Lead for Operations at Porsche Consulting, the only firm in the ranking that grew up inside a factory

Mark Di Giorgio, an MC case coach and former McKinsey consultant, moderates.

You’ll leave knowing why more firms now put their fees at risk against results, where AI is changing the work right now, and how to tell a firm that hands over recommendations from one that stays until the savings land. That’s useful whether you’re hiring an operations firm or applying to one.

Can’t join live? Every registrant gets the replay.