IBM’s consulting, systems integration and applications businesses, employ over 100,000 professionals in the Americas, Europe, the Middle East, Africa and Asia Pacific. They have over 300 offices in 170 countries, and their Global Services are responsible for over 50 percent of total revenue. It was founded in 1991 and is headquartered in Armonk, New York. Broad IT services including IT consulting, integration, software, hardware and even global financing. The company operates in nearly all countries and has an extensive research and development program. IBM prides itself on being broad and deep in it’s abilities.
It has two primary practice areas: business consulting and systems integration, and application management services. Within this first category, IBM offers six areas of specialty assistance to clients: customer relationship management, financial management, human capital management, strategy and change, business analytics and supply chain management services. Their clientele are in a variety of industries, including aerospace and defense, automotive, banking, chemicals and petroleum, consumer products, education, electronics, energy and utilities, financial markets, government, health care, insurance, life sciences, media and entertainment, retail, telecommunications, travel and transportation. The other category, application management services, offers expertise in application development, management, maintenance and support services for software and applications.