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Case Study Intro

You have been working on an engagement for the CEO of a medium-sized manufacturing company that has been suffering drops in profit margins. The President’s staff includes the VP of Operations, VP of Marketing, and VP of Finance. Although equal in title, the VP of Operations has the most influence on the CEO and has been worried about losing some of that power to the other two VP’s.

The results of your work indicate the Operations division is facing difficulties: it is overstaffed by approximately 40% and has seen rising costs and falling productivity. You know that in order to implement your suggestions for improvement, the President as well as his staff need to “buy in” to your solution.

What would you recommend?

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