McKinsey versus Marakon: The Battle Between Global Management Consulting Firms and Boutiques

Differences between big consulting firms and boutique consulting firms

This is an important issue when recruiting for a business consulting job. In finance, most people think you must work for the biggest – the Goldman-Sachs-or-bust mentality. And while the big management consulting firms (like McKinsey and Bain) get the lions share of media attention, there are many successful and well-respected boutique consulting firms (like Katzenbach Partners, LEK, and Marakon) that I would recommend prospective applicants consider.

So what are the differences between the two? First, I’ll start with the similarities:

1) Consulting travel will usually be a component
2) You’ll work in teams, interacting closely with clients
3) As an analyst/associate/consultant, your focus will be on data gathering, analysis, and presentation. In plain English, this means you’ll receive lots of data from your client, do calculations in Excel, combine that with thorough Internet research and some interviews, and put it into slides to share at meetings

But the differences are very important:

1) While the fundamentals of your work will be the same, the application of that work can vary. Boutique companies like Kurt Salmon typically focus on narrower questions and in fewer industries. At a Big 3 consulting firm (Bain, BCG, McKinsey) you receive exposure to different industries and functions (eg, strategy, operations, organization). In boutiques your exposure is more narrow – at Kurt Salmon, your primary focus would be on retail and consumer goods companies. This is both a pro (you start building expertise) and a con (what if you decide the retail sector is not for you?).

But again, the day-to-day will look very similar. The difference is in the longer-term.

2) As for travel – it depends. Some boutiques do a lot of traveling if they have an industry focus (Kurt Salmon is a well-regarded expert in the retail/consumer goods space, with clients spread throughout the US and internationally). But other boutiques have a more local focus (eg, Slalom Consulting) and thus you may travel very little – most of your work would be with area clients with whom your firm has developed a lasting relationship

3) While you’re guaranteed to work in teams and with clients, both the types of team members, types of clients and nature of interaction could be different. Boutiques have less coverage for clients overall, which could mean you’ll see significantly more client interaction from an early stage, and with more senior members (this is the norm – but I have heard of smaller consulting firms like ATKearney with enormous teams at the client, so it can vary). Your teams will usually be smaller, often with you and maybe one other person as the only real day-to-day presence at your clients. Each of these comes with its own set of pros and cons.

Further reading: Interview with an ATKearney Shanghai consultant

4) Culture can be vastly different

I use the example of a small liberal arts college (Brown) vs a large, public institution (UCLA).

Brown offers greater personalization and support, everyone knows your name, you’re a big fish in a small pond. At UCLA, its harder to standout. The support network is not personalized and easily accessible. While there are more opportunities, it’s up to you to seize them. You’re a small fish in a big pond, but the upside can be higher.

The analogy also applies to large city offices versus satellite/smaller city offices (for example, Bain’s San Francisco office versus their satellite offices in Texas. A great discussion of consulting office selection can be found in my interview with Marquis)

5) Future jobs/exit options. In particular I need to put a disclaimer here, because your situation is largely within your control and the actual situations vary widely. But when we discuss the ACCESS that you have to exit opportunities across industries and job functions, larger firms (like Boston Consulting Group) are the clear winner. Much larger alumni networks, more internally shared recruiting emails and advice, greater brand recognition, the list goes on. Boutiques, given their strong reputation in particular niches, offer plenty of opportunities in the same space – but are distinctly behind in offering opportunities to enter unrelated career paths. These corporate paths usually include (and this is not counting the many who enter graduate school):

  • Finance – investment banking, private equity, hedge funds, investment management – consulting-friendly private equity firms and investment funds are the norm here
  • Corporate/Fortune 500 – roles range from corporate strategy to product management to marketing and business development
  • More consulting – either internally at your current firm in a new position, or at a new firm, new country, etc
  • Startups – probably the least frequent choice

    Further reading: Part 1 of a series on management consulting exit options

    Also, as a note for prospective summer interns – many boutique firms do not offer consulting summer internships in the U.S. This practice is more common internationally. However, summer internship season can offer a great opportunity to see how the Big 3 management consulting firms/Big 4 accounting/one-stop-shop firms operate from the inside. While recruiting is competitive, the opportunity is golden if you get it

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    { 8 comments… read them below or add one }

    Abhi December 25, 2008 at 8:04 am

    Hi,

    Keep up the good work! Certainly good to learn more about Management Consulting firms as I embark on the “What next?” journey.

    I work for a One-Stop-Shop as you term it.

    Thanks!

    Abhi

    [Reply]

    kgao December 25, 2008 at 6:14 pm

    Thanks Abhi – if you don’t mind sharing, where do you work? Would be interested in getting your perspectives. If you don’t feel comfortable posting publicly but are willing to discuss with me privately, feel free to email me

    Merry xmas!

    [Reply]

    UoWGrad January 11, 2009 at 9:47 pm

    Another consultant from a one stop shop here. Stumbled across this website from M&I’s and I have already spent a few hours browsing through it. Great read as I figure out my way forward.

    KGao, by any chance, is there a chronological listing of your posts as they appear on the website. I haven’t found one. If such a listing existed, I’d surely want to go back and go through the posts in a chronological order.

    Cheers

    [Reply]

    idk October 11, 2009 at 8:06 am

    Uhh…Brown isn’t a liberal arts college…it’s a University…you might wanna replace it with something like Amherst (which actually is a liberal arts college) or Williams or Pomona.

    [Reply]

    Micah October 29, 2009 at 2:48 pm

    Hey, just wanted to throw in my two cents and say that this post was really helpful and illuminative. I’d like to know more about the transition from boutique firms to the larger firms, and whether this is a feasible occurrence.

    Thanks!

    ~Micah

    [Reply]

    Micah October 29, 2009 at 2:49 pm

    Edit: Changed e-mail. And added update notification.

    [Reply]

    peacerenity January 7, 2010 at 8:55 am

    @idk

    Brown may not technically be a liberal arts college, but in size it is closer to one (it has about 6,000 undergrads) than it is to your average big public school.

    [Reply]

    Michelle July 29, 2010 at 12:21 pm

    Great article! You’re clearly very well-informed….. except about the colleges. Brown has over 6,000 undergrads, your typical liberal arts school has 1-2,000 at most. No way Brown is a liberal arts school or fits into your “small pond” metaphor :/

    [Reply]

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